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Government
Government Accessibility

Civic Complete

Title II Media Compliance for Government

Civic Complete brings together everything government teams need to make time-based media accessible and stay compliant. Live captions, transcripts, and audio descriptions—all designed for Title II compliance.

  • Real-time captions for city council meetings and public hearings
  • Post-production captions, transcripts, and audio descriptions
  • Meets WCAG 2.1 AA—the technical standard for Title II
  • Deadline: April 26, 2027 for agencies serving 50,000+
SOC 2 Type II WCAG 2.1 AA ADA Title II

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Understanding ADA Title II Compliance

What is ADA Title II?

The Americans with Disabilities Act (ADA) Title II requires state and local governments to ensure that individuals with disabilities have equal access to public services, programs, and activities. This includes making time-based media—videos, live broadcasts, and audio content—accessible to all residents.

Why Act Now?

With deadlines approaching, government agencies must act now to ensure compliance across all public-facing media. Preparing early helps avoid costly last-minute changes and ensures seamless accessibility for your community.

Time-Based Media Requirements

Live Video & Broadcasts

  • Real-time captions for city council meetings
  • Live captions for public hearings and events
  • Captions for livestreamed government content

Recorded Video & Audio

  • Captions for all prerecorded videos
  • Audio descriptions for visual content
  • Transcripts for audio-only content
Technical Standard: WCAG 2.1 Level AA is the technical standard that outlines all requirements for accessible video and audio content under Title II.

Title II Compliance Deadlines

Deadline Approaching

April 26, 2027

Local, county, state, regional, and federal governments and municipalities serving 50,000 or more constituents

Plan Ahead

April 26, 2028

Public entities serving fewer than 50,000 constituents

Civic Complete

Accessibility Made Simple

One unified platform with all the tools government teams need to caption, transcribe, and describe video and audio content for Title II compliance.

Live Captioning for Public Meetings

Real-time captions for city councils, public hearings, and livestreamed events. Automatically generate transcripts for the public record.

Post-Production Captions

Accurate captions for recorded videos, social media, and archived content. Fast turnaround with expert human review available.

Audio Descriptions

Described video for blind and low-vision audiences. Make all visual content accessible with professional audio descriptions.

Multilingual Support

Unlimited AI translation and captioning in multiple languages. Serve diverse communities with accessible content in their preferred language.

Searchable Transcripts

Full-text transcripts for all media content. Make public records searchable and accessible for residents and staff.

Enterprise Security & Compliance

SOC 2 Type II certified. SSO integration, role-based access controls, and secure data handling for government operations.

Built For

Government Media Workflows

City & Municipal Governments
Caption city council meetings, public hearings, and municipal broadcasts with real-time accuracy.
County & Regional Agencies
Manage multi-department media accessibility with enterprise-grade security and centralized administration.
Courts & Judicial Systems
Ensure court proceedings and hearings are accessible while maintaining accuracy and legal admissibility standards.
State & Federal Agencies
Meet SOC 2 Type II compliance, SSO requirements, and secure data handling standards for government operations.
Public Safety & Emergency Services
Make emergency communications and public safety announcements accessible to all residents in real time.
Parks & Recreation Departments
Provide accessible video content for community programs, events, and public announcements across all department channels.
Compliance

Meets Public Sector Standards

WCAG 2.1 AA & ADA Title II Aligned

Civic Complete is purpose-designed to meet Web Content Accessibility Guidelines 2.1 Level AA and Americans with Disabilities Act Title II requirements for time-based media.

SOC 2 Type II Compliant

Enterprise-grade security, data handling, and operational controls certified for government and public sector use.

Secure Data Handling & Encryption

All content is encrypted in transit and at rest. Sensitive government media and public meeting data are protected with industry-leading security protocols.

Court Transcription

Verbatim accuracy and chain of custody standards for legal proceedings. Transcripts meet court admissibility requirements for judicial use.

Now Is the Time to Prepare for Title II

With deadlines approaching, Civic Complete helps your agency make time-based media accessible and stay compliant. Contact us today to schedule a demo.

Ready to Get Started?

Let's talk about how Civic Complete can help your agency achieve Title II compliance.

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